FAQ

ⵜⵉⵜⵔⵉⵜ — We are here for you

🛍️ Orders & Delivery

When will my order arrive?

We ship within 24-48 hours after confirming your order. Delivery across all Morocco takes 2 to 5 working days via Sendit 📦

Do you deliver outside Morocco?

Currently we deliver only within Morocco. For international inquiries contact us on WhatsApp 💜

What if my product arrives damaged? 

Contact us on WhatsApp within 24 hours with a photo and your order number — we will resolve it immediately 💜

Can I order as a gift?

Absolutely! The Titrit box makes a beautiful gift 🎁

🌀 Curl Questions

What is my curl type?

• Wavy — soft S-shaped waves that need light moisture
• Curly — defined springy curls that need medium hold
• Coily — tight coils that need rich hydration and sealing

Which Titrit product is right for me?

All 3 products in the Titrit Curl Routine work for wavy, curly and coily hair — they are designed to work together as a complete system 🌟

How do I use the Titrit routine?

1. On wet hair apply the Leave-in Conditioner
2. Then apply the Curl Defining Gel and scrunch upward
3. Finish with a few drops of Nourishing Hair Oil to seal shine
4. Air dry or diffuse 💜

How often should I use the routine?

On every wash day — whether that's once a week or twice a week depending on your hair 

Can I use the products on dry hair?

The oil can be used on dry hair to add shine and tame frizz anytime! The leave-in and gel work best on wet hair 🌟

My curls are frizzy what should I do?

Frizz usually means your hair needs more moisture! Make sure you apply the leave-in generously and seal with the oil — don't touch your hair while it dries 💜

ⵜⵉⵜⵔⵉⵜ — Born to shine 💜