Titrit — Exchange Policy
ⵜⵉⵜⵔⵉⵜ — Your satisfaction is our priority 💜
Please note: Due to the nature of hair care products, we do not accept returns or exchanges once the product has been opened or used.
We only accept exchanges in these cases:
- Product received is damaged or defective upon delivery
- Product received is completely different from what was ordered
- Product is unopened and sealed
How to request:
- Contact us on WhatsApp: 06 15 52 16 01 within 24 hours of receiving your order
- Send a photo of the product and packaging with your order number
- We will handle it immediately 💜
We are not responsible for:
- Results that differ from personal hair expectations
- Damage caused by incorrect use of the product
For any questions we are always here for you 💜
ⵜⵉⵜⵔⵉⵜ — Born to shine